We understand the importance to you of how personal information is collected and used. We are committed to privacy and data protection. This statement intends to communicate the practices which guide Tiede, Valdés & Company, LLC and affiliates ("TIVALCO" or "we"). It addresses the privacy practices for information that identifies an individual ("Personally Identifiable Information") transmitted to TIVALCO via this Website, e-mail, fax or mail.

Collection and Use

TIVALCO does not collect any Personally Identifiable Information from you except when you expressly volunteer the information. This includes when you:

• Register for a TIVALCO seminar electronically or via mail.
• Request information about TIVALCO's products and services.
• Request contact with a TIVALCO representative.
• Provide TIVALCO with feedback about TIVALCO products and services or your Website experience.

TIVALCO is the sole owner of the information collected on this Website. We will not sell, share, or lease the use of Personally Identifiable Information other than as disclosed below. Among other things, this Personally Identifiable Information is used to respond to your requests and inquiries, and to communicate timely information and special offers. You can choose not to receive such information by e-mailing to webmaster@N0SPAM.tivalco.com or by calling TIVALCO Customer Service at (786) 206-7759, ext. 300.

If you register for a seminar or pay for products and services using a credit card, contact information (such as your name and shipping address) and financial information (credit card number, expiration date) is required. This information is used for billing purposes and to fill orders. If we have trouble processing an order, this contact information is used to get in touch with you.

Personally Identifiable Information is also collected when you apply for a position with TIVALCO. In these cases, Personally Identifiable Information is used only for the purpose of processing and evaluating the application.

The information you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient.

E-mail to a Friend

TIVALCO respects the privacy of your friends and coworkers as well. We will not keep or maintain names or e-mail addresses when you use our "E-mail to a Friend" function. This function's sole purpose is to provide your friends and colleagues with the information you have requested we pass along to them.

Sharing Personally Identifiable Information

TIVALCO shares Personally Identifiable Information collected electronically through its Website in the following ways:

• TIVALCO may use an outside shipping company to ship orders, and/or a credit card processing company to bill for goods and services purchased through the TIVALCO Website, and TIVALCO will share Personally Identifiable Information with those entities.
  
• From time to time, TIVALCO works with business partners and sponsors to provide specific services, such as jointly developed and marketed products and services. When you sign up for such services, we will share Personally Identifiable Information necessary for the partner/sponsor to provide these services. TIVALCO does not permit these partner/sponsors to sell, or share in any way, Personally Identifiable Information to third parties.
  
• If you receive information through TIVALCO or through a partner that you prefer not to receive, you can request to be removed from the active mailing list by e-mailing webmaster@N0SPAM.tivalco.com or by calling TIVALCO Customer Service at (786) 206-7759, ext. 300.
  
• TIVALCO reserves the right to use Personally Identifiable Information in order to investigate any claim or suspicion that there may have been a violation of the Terms and Conditions governing this site, to assist with law enforcement investigations, or as otherwise required by law.

TIVALCO may transfer Personally Identifiable Information to a third party in the event of a sale of stock, merger or consolidation, or other transfer of all or a portion of the assets of TIVALCO, whether voluntarily or by operation of law.

Cookies-Not Linked to Personally Identifiable Information

A cookie is a piece of data that is stored on a visitor's hard drive. These cookies do not identify, monitor or track any Personally Identifiable Information. TIVALCO may use this information to analyze trends, track visitors' movements and gather broad demographic information for aggregate use. If a visitor rejects the cookie, the visitor may be limited in some areas of the site. Consult the Help section of your browser software to choose the appropriate setting to accept or reject cookies. In addition, TIVALCO may use a service that uses sophisticated cookie technology to measure site traffic and visitor behavior in aggregate. While these cookies remain on your hard drive after the conclusion of your site visit, they do not contain any Personally Identifiable Information and do not read any other information on your computer's hard drive.

Links

Please be aware that we may provide links to third-party websites as a convenience to visitors to this site. This privacy statement applies solely to information collected by the TIVALCO Website. The third-party websites are not covered by this Online Privacy Policy nor are we responsible for the content, security or privacy practices of such other sites. We trust that our visitors are aware when they leave the TIVALCO site, and we encourage them to read the privacy statements of each Website to which ours is linked that collects Personally Identifiable Information.

Security

This Website takes reasonable precautions to protect Personally Identifiable Information submitted to TIVALCO via its Website. When possible, Personally Identifiable Information is encrypted and protected using SSL software. If you have any questions about privacy at the TIVALCO Website, please send an e-mail to webmaster@N0SPAM.tivalco.com.

Correction/Updating Personal Information

If your Personally Identifiable Information changes (such as a zip code), or if you no longer desire our service, we will provide a way to correct, update or remove that Personally Identifiable Information. This can be done through the Website at webmaster@N0SPAM.tivalco.com or by calling TIVALCO Customer Service at (786) 206-7759, ext. 300.

If you wish to review the data we have on file about you, please send a written request with a check payable to Tiede, Valdés & Company, LLC for US$15 (handling fee) to Customer Service Center, P.O. Box 4524, Miami Lakes, FL 33014. Notification of Changes If we decide to change our privacy policy, we will post those changes in the Privacy Statement section accessible from the TIVALCO webpage so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Problems or Complaints

If you believe that there has been a violation of the terms of this policy please contact us webmaster@N0SPAM.tivalco.com. We will investigate and take appropriate action, and report back to you within a reasonable period of time.

Last updated 20MAY07